What other forms would those be? A variety:
- hospital patients can call on the hospital’s patient advocate for help
- cancer patients find navigators to help them through treatment
- insurance customers can call their customer service rep, or even an insurance company patient advocate
- a newly diagnosed patient can often find that large disease advocacy organizations, like the Leukemia and Lymphoma Society or the American Diabetes Association, will provide an advocate to help them sort out questions they may have
Yes – those are all resources patients have when they need assistance. And to some extent, patients may find the answers they seek with any of them.
But there is something each one is lacking, and that one thing can mean the difference between life and death, the difference between quality of life or lack thereof, or the difference between solvency and bankruptcy.