Because Greetings Should Be All About Them

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Honestly, I’m tired of the argument.

I live and work in Florida where you would think it was some sort of national disgrace to wish someone “Happy Holidays”. As if somehow the failure to wish a “Merry Christmas” has been co-opted by political correctness as a personal insult to them.

In my (not so) humble opinion, it has gotten worse in the last couple of years. I chalk that up to the facts that (1) I didn’t live in Florida until about two years ago (and therefore heard far less vitriol than seems to be standard fare here) and (2) that we now live in a society where too many of our political leaders are focused solely on improving their own lives, incomes, and status, and not those of their constituents, as in, “It’s all about me!”

I’m just sick of it! Here’s why:

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Serving One’s Country as a Healthcare Soldier

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Over the holiday weekend – Memorial Day Weekend – I pondered the sacrifices soldiers have made for our country. I expect you did, too.

I’m married to a retired soldier. My husband spent 20 years in the US Air Force during the VietNam War era. I’m so very, very proud of him and his service. Patriotic holidays have a special meaning to us because, well, he lived it. (I was not married to him in those years.) We are grateful to, and honor those who served, including those who lost their lives.

All this pondering, and the tendency of my mind to wander (!), got me thinking about a different form of service, too.

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Fashionistas! What Hats Does an Advocate Wear?

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I played golf the other day with a group of women I didn’t know well. I came away from the round being less pleased with my golf game (I really can’t putt!), but much pleased with the conversation and its application for our health and patient advocacy profession. In fact, I was so pleased with it, I went home and recorded notes so I could remember the conversation to share with you.

The ladies I played with were very curious about advocates. They all had healthcare horror stories to share. One had recently been through some bad medical experiences with her husband. One by one throughout the morning, she told me about some healthcare system transgression he (they) had suffered. For each one, I described to her some ways an independent advocate might have helped (with the emphasis on “independent” for all the obvious reasons.)

Ultimately the conversation produced a list of “hats” – the many kinds of help and support an advocate can provide. It wasn’t a list of services, such as the list we’ve included on the AdvoConnection Directory site. Instead it was more about benefits and support.

So I share this list with you today and invite you to add to it below. Each hat completes the sentence: An (independent) advocate is a _________________.

Of course, not all advocates wear all these hats, but all advocates wear at least some of them.

So, advocate fashionistas… What hats can you add to the list?

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Top 10 “Best Of” APHA Posts: 2017 in Review

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As 2017 comes to a close, I thought it might be interesting to take a look at the blog posts you, my readers, considered to be most worth your reading time. Using post analytics, I’m able to see how many of you have read each of the 44 posts from 2017. Then, accommodating for the fact that some posts have been online for 11+ months, while others were just posted recently, it’s easy to tell which ones captured your imagination (or google’s search interest) to make the assessment.

So here are the top 10 posts (well – OK – I did have trouble counting again), in chronological order, the oldest to the newest:

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Advocates Are Afraid to Do This – Until They Love to Do It

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Earlier this year we hosted one of our APHA Workshop weekends*, with about 30 individuals who are somewhere in the process of growing an advocacy practice.

The APHA Workshops were originally designed to support the BUSINESS of advocacy only. The idea was that most advocates have abundant skills and abilities to advocate – they’ve advocated for themselves and loved ones, and sometimes non-family patients for years. What they didn’t know was how to successfully start and run a sustainable business / practice to allow them to do their advocacy work.  For five years, we hosted those original workshops all over the country, and student-advocates provided feedback indicating they were worthwhile.

Until… about a year ago it became clear that there was one major piece in the teaching of the budding profession of advocacy that was missing, a piece that no one had really named yet. Those of us who are leaders in the profession could describe it, but we had trouble honing in on a concise description, or definition, or better yet, a single word that would allow us to communicate about it.

This became even clearer at this year’s first workshop, mentioned above, where we added a component to address that missing piece. Some attendees, those new to advocacy, struggled to solve the real life patient / caregiver problems we posed. Observing some of the struggle helped me figure it out….

So today I’m going to name it, describe it, and then ask YOU to provide examples.

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