Starting Out? Why a Non-Profit Practice Is NOT the Right Answer for You

Posted by:

This is a question – or a statement – I hear frequently from those who wish to be independent health or patient advocates who are considering which business formation they need to set up to be independent.*

After considerations of LLCs, or S-Corps or others, they tell me they want to establish a non-profit, then ask me if we offer resources to help them.

Fay is one such advocate wannabe. She asked, “Do you have any advice for establishing a non-profit or not-for-profit agency to help patients?”

Unfortunately, her question was being asked for the wrong reasons.

Why?

Continue Reading →

4

How Does a Patient Choose the Best Advocate to Hire?

Posted by:

I’ve been working on updating the AdvoConnection Directory website because it was time, because search engines look favorably upon updates. And because my not-frequent-enough review of the site’s analytics produced a big surprise!

A surprise I’ll share with you here today.

To be clear – no changes were made to the actual search and profile areas – those all belong to our listed advocates who make those changes themselves.

Instead, I edited and updated the support pages – everything from the homepage to the About Us page to the “how to choose and interview an advocate” page.

For some background:  I monitor and track the advocate listing pages diligently (and encourage our listed members to monitor their own – we provide them with stats each month.)  I know people are finding our advocates in the Directory in HUGE numbers (examples: 16,000+ in January and 15,500+ in February, a shorter month, of course).

However – true confessions here – as in “do as I say, and not as I do” – I rarely look at the analytics on the basic site pages.Just not something I make time for… although as I learned this week – I should!  Because I was actually very surprised by what I learned.

Continue Reading →

2

The Momma Test

Posted by:

Over the years, one of my favorite things to do has been to work with / speak to / address college students. They are young, aren’t yet set in their ways, still hope to save the world, are naive to the “follow the money” aspects of healthcare and, honestly, it’s just plain fun.

Last week I had the privilege of participating in an ethics debate for a well-known and respected university in a course called Controversies in Healthcare (medical, legal, and bio ethics), to a combination group of law students and medical students, on the topic of independent advocacy – vs – hospital advocacy. My co-debater was the Director of Ombudsman at a very well-known and respected hospital system.

The idea, since it was a “controversies” class, was that we were supposed to argue that our own solutions were the better solutions, and that the opposing solution was not a good choice.

Continue Reading →

0

Successes, Failures, and My Biggest Surprise

Posted by:

12 years. While on the one hand, 12 years seems like a looong time, on the other hand, it has gone by in the blink of an eye.

I’m referring to the 12 years I’ve focused my professional life on building the profession of independent health and patient advocacy, having made the decision in 2007 to begin building an online presence for advocates through the AdvoConnection Directory website. It eventually launched in Fall 2009* and evolved to become The Alliance of Professional Health Advocates.

So I’ve been giving thought to what I consider to be our biggest successes, biggest failures, and biggest surprises during this time, and that’s what I’m sharing with you today. These are my own opinion, of course!  You might make other choices. See what you think:

Continue Reading →

2

How Much Do Patient Advocates Charge?

Posted by:

If someone asked me what question I am asked most frequently, I’d tell them the answer is some variation of this family of questions:

  • How much do advocates charge for their services?
  • What is the hourly rate for patient advocates?
  • How much do patient advocates make?
  • How much money do patient advocates get paid?
  • What is the average amount a patient advocate charges?

We’ll begin by answering these questions with a question (bad form, but it makes our point…)

  • How much does it cost to take a vacation?
  • What does it cost to go to college?
  • How much more can I make if I get a new job?

Think about those questions for a minute: they are actually kind of silly. In fact, there is only ONE answer; the same answer to the questions about advocates, cost, and pricing.

It depends.

So of course, now you want to know… “Depends on what?” There are two answers:

Continue Reading →

2
Page 1 of 13 12345...»