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Top 10 “Best Of” APHA Posts: 2017 in Review

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As 2017 comes to a close, I thought it might be interesting to take a look at the blog posts you, my readers, considered to be most worth your reading time. Using post analytics, I’m able to see how many of you have read each of the 44 posts from 2017. Then, accommodating for the fact that some posts have been online for 11+ months, while others were just posted recently, it’s easy to tell which ones captured your imagination (or google’s search interest) to make the assessment. So here are the top 10 posts (well – OK – I …

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Save Money and Time with These End of the Year Tasks

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How is it possible we’ve reached the end of 2017 already? Why does it seem like the years zoom past us faster than the previous ones did? As we marvel at how quickly time passes, we, as small business owners will be wise to do some end-of-year clean up and planning tasks to help us accomplish a few things: Spend time now to save time later. Spend money now to possibly save money both this year and next year. Review our efforts to maximize our effectiveness – and our successes – in the new year. See how many of these …

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If an Advocate Launches in the Forest, and No One Hears….

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Consider Bertha. Bertha has been knitting since learning how at age 12. She’s a wonderful knitter! She has been knitting for decades – scarves, sweaters, hats, gloves and mittens, socks, you name it – then giving her creations away to friends, relatives, even grandbabies of friends. Everyone who knows Bertha recognizes her superb knitting skills. Because of her extensive experience, she considers herself to be a professional. Her passion is knitting! So last year, Bertha decided to open a business as a knitting teacher. After all, as much as she knows about knitting, she knows she’ll be a great teacher! …

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Open Enrollment – Confusion Spells Opportunity

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What a MESS Open Enrollment is this year! No matter where your health insurance comes from – an employer, the Obamacare exchanges, or Medicare – it’s changed up, switched up, and more confusing than it has ever been. YOU, as an independent health or patient advocate or care manager live (and fight) in this world of “let’s make money from patients even if we have to deny the services they need” world. You know what it’s like having to get a treatment, or claim, or hospitalization approved for someone who has inadequate insurance coverage. You know what it’s like when …

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Stop the Insanity! Instead Try These Baby Steps: Learning to Ask for Money

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Long-time readers of this blog know my frustration over newly-minted private, independent advocates volunteering their time as a way to prepare to be professional advocates. Newbie advocates cite two major reasons for doing their advocacy work for free: They are afraid / reluctant / don’t have enough confidence to talk about money and ask for payment. They feel sorry for the prospective client, and figure it won’t take too much time to help them. … both of the above. The problem is, doing volunteer advocacy as a way to start an independent practice is the very best way to put …

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You Can’t Do Life, or Business, Without Plan B

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You know Plan B. Plan B is your go-to option when what you thought would work, didn’t. It’s the answer to the question, “What will you do when life gets in the way?” I was reminded of Plan B last week when, after days of internet problems due to some new construction in the area, the internet was finally stable, and I had taken a very relieved deep breath and settled into a nice big project online…. …When BAM! Down went the internet again! Only this time the outage was caused by some workers next door digging up the edge …

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The Most Expensive Business to Start

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It’s entirely possible to start a new business on a shoestring. We know this, because every publication worth the paper or website it’s published on tells us so: Forbes, USA Today, Entrepreneur, all of them. It requires time, grit, determination, attention to detail, great word-of-mouth – oh – and money! More about this in a minute. The truth is – the concept of starting a business on a shoestring depends on the size of your shoes and therefore, the length and strength of their laces. It certainly doesn’t hurt if they are made of solid-gold, and you can sell them …

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