Once upon a time, the word “advocate” was contentious: doctors didn’t want us in the room, nurses didn’t want us next to a hospital bed, and health insurers thought we patient advocates were nothing but troublemakers.
But in recent years there seems to have been a major shift in attitudes. I’m hoping you can help us assess that.
This point came up in several recent conversations with people who have been doing advocacy work for many years; who have been able to observe attitudes for quite awhile, and who tell me they have seen this shift with their own eyes.
The shift? From wary standoffishness – to a lovefest!