Self-Centered and Unbusinesslike

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Suppose I go to my favorite pizza shop and this conversation takes place:

Me: I would like a pepperoni pizza with black olives, onions, and extra cheese.

Johnny the Pizza Guy:  Sure! I’d be happy to help you with this pizza. But first let me tell you all about my pizza experiences – the reason I like to make pizzas. When I was little, we went to my grandmother’s house for dinner every Wednesday. My grandmother always made meatloaf. She made meatloaf with ground beef and always made gravy and mashed potatoes to go with it. It tasted good. It was filling. Then one Wednesday after eating dinner at Grandma’s (and realizing that it didn’t quite taste the same) my brother got really sick and started to throw up. Then the rest of us started to get sick, too. My mother was worried, so she took us to the ER, and sure enough – Grandma’s meatloaf, which had been tried and true and never changed… Well. She had made it with pork this time, the pork hadn’t cooked through, and we all got food poisoning. So now I make pizza.

Me: Seriously? I come in here to order a pizza and I have to listen to that story? Forget it. I don’t want your pizza anymore.

Now, of course, not only will I not get my pizza, but I have to figure out what to do next, and make all new arrangements for dinner!

I know. You think I’ve really lost it now, but bear with me to see how this applies to you, as an independent advocate.

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Simon and Garfunkel – an Anthem to Advocacy

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OK, yes, I’m dating myself…  One of my favorite Simon and Garfunkel songs is Bridge Over Troubled Water. I’ve been humming it repeatedly over the last few weeks, and last week, we let the advocacy world know why.

When you’re down and out
When you’re on the street
When evening falls so hard
I will comfort you (ooo)
I’ll take your part, oh, when darkness comes
And pain is all around
Like a bridge over troubled water
I will lay me down
Like a bridge over troubled water
I will lay me down

The lyrics – are like an anthem about advocacy, aren’t they?  The idea that one person can help another person by creating a bridge over the problems, to make the path to the other side smoother. It’s the work advocates do every day, proudly, passionately, and most often with incredibly positive results.

Beyond the lyrics, the metaphorical bridge goes even further, which is what has prompted the song to run through my head most recently.

So – what happened last week?

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Johnny Carson, Game Shows, and a Lesson about Trust

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Back in the 1950s, into the 1960s, a game show called Who Do You Trust? aired where couples were asked questions, and one had to “trust” the other to answer it (or not!). If you remember the show (some of us do) you may also remember that Edgar Bergen (yes, Candace Bergen’s father) was the MC for the show.

However, what you may not remember is that a year or two into the show, Bergen was replaced by Johnny Carson – who often “helped” the couples get the right answers. He helped them – well – TRUST.

The irony of this particular game show, one with TRUST in the title, is that it aired during the years of the game show scandals – yes – scandals! The game show scandals were all about cheating, and giving answers to pre-determined winners, and money changing hands in ways it shouldn’t.

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What Do You Want to Learn?

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While many independent advocates and care managers spent their holiday time either celebrating, spending time with their families, and/or putting out fires for clients…  I’ve been right here at my desk during the holidays, preparing for THE LAUNCH.

It’s been SUCH a long time coming…many years, really. Certainly not because the will wasn’t there, nor because the technology wasn’t available.

I plead only the lack of enough hours in my days along with a few conflicting priorities (like completing the launch of patient advocate certification, and rebuilding the AdvoConnection profiles site, and moving 1200 miles!)  Those aren’t excuses. They were realities.

But now these new efforts have (finally!) moved to the TOP of my to-do list…  all to the benefit of advocates and care managers who want to improve their knowledge and skills in the many areas of building successful practices…

So what required so much effort?

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Where Survivor (TV) Meets a New Advocacy Practice

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Survivor – Jeff Probst and Company (and company and company and company!)  Currently in its 37th season, I’ve watched probably 30 of those seasons. I’m more about the psychology, head games, and strategy. My husband is more about the physical endurance. In total we usually disagree on who we think should win any given season (the one person who never gets voted off the island!) but we both agree that the person who wins deserves to because they have gone into the game with a strategy, implemented it, and as a result, “survived.”

As I watched last week’s Survivor episode (Season 37, Episode 6) I realized that there are at least two strategic aspects of the game of Survivor that become lessons for starting an advocacy practice, both of which I could share with you to help you better understand how they work for launching and growing an advocacy practice:

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