Reviewing Medical Bills to Reduce Stress

… from Michelle Gilmore, Heartwood Health

One of our recent successes involved a client who had incurred $20,000+ in hospital bills following a traumatic injury. After he had recovered and was back to work, he did not have the time to sort through the bills, call the insurance companies or medical facilities.

Our Advocates went to work and were able to bring his out of pocket expenses down to $1200.00! No, it was not magic,  but it did take many phone calls,letters and faxes, identifying inconsistencies and discrepancies in bills, and appealing denials because of incorrect coding.

Heartwood Health not only solved the problem, we reduced his stress!


February 2011



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